candlestick
phones wind-up
phones public phones
1920s-1930s manual
telephone
exchanges area codes
and
direct dialling using a
dial phone
1940s-1950s public phones
1940s-1950s costs of calls
1940s-1950s illegal
free calls
1940s-1950s house
phones
1940s-1960s telegrams
importance
in the past telegrams
from sending
to delivery

Public phone boxes, 1920s/1930s UK

Early public phone boxes and how to use them. Based on firsthand, original records of discussions with older people, research, photographs in museums and contributions to the website, edited together by the webmaster.

Early public telephones

These early phone boxes for public use were known at the time in the UK as telephone kiosks, telephone boxes and public phones.

This was an age when personal phones didn't exist. Most people didn't even have a phone at home, let alone a personal one to carry around. Phones were so rare and valuable that they were made available for the general public in specially constructed weatherproof booths positioned in public areas. A typical one is shown in the following photo. It is clearly different from the later and well-known red phone boxes.

Public phone box on the streets in the 1920s and 30s.

from an information card in Amberley Museum

The design was the first standard design introduced by the General Post Office in the early 1920s. It was made from reinforced concrete with metal glazing bars and was known as a phone kiosk. The cost of the basic box, not including its equipment, was £13 in 1925.

I was born in 1939 and was well familiar with telephone boxes while I grew up in London in the war years of the 1940s. Yet the public phones that I saw were only of the type described on the public phones 1940s and 1950s page. This is rather surprising as I would have expected some of the old technology still to have been around. Of course during the war years, I didn't travel much.

In fact, until recent years, I had no idea of the existence of versions of telephone boxes before the 1940s50s type. Then I saw a 1920s type in a museum. I assumed that it must have been quite rare, but, looking through my collection of older street scenes, I came across one of the same sort on a pavement of an ordinary town - see below.

1920s or 1930s street scene showing the early public call box

1920s or 1930s street scene showing the first GPO public telephone box on the left-hand pavement.

How to use a 1920s30s public telephone box

The following photos in Amberly Museum are of inside a 1920s30s public phone box. It is clear that the experience of using such a phone was in some ways similar to that described on the page about using the 1940 and 1950s public phones: The familiar button A and button B and the slots for coins are all there.

Inside a 1920s30s public phone box showing the buttons A and B like in the 1940s and 1950s public phones, but with a separate earpiece.

Coin slots in a UK 1920s public phone box

The coin slots for shillings, sixpences and pennies. The coins shows the heads of George VI which were probably all the coins that the museum had available in the way of pre-decimal coins, although at that time George VI was not yet king.

There were though, also significant differences from the later phone boxes. The phone itself seems to bear more resemblance to a candlestick phone. The mouthpiece looks fixed, in which case it would have been difficult to use for shorter people. The earpiece is separate like on a candlestick phone, and, according to the larger original photo in my collection, the telephone dial does not show any letters with the numbers. This implies that all but local calls would have had to go through the operator. Probably the operator was contacted by just lifting the earpiece from its cradle, and, if necessary, jiggling the cradle up and down.

Costs of public phone calls in the 1920s

Costs of calls from public phone booths

contributed by Ian Jolly, one-time telephone engineer

The cost of a local call up to 5 miles was 2 old pennies (2d) when the A.B box was introduced in 1925. The cost of these calls was increased to three old pennies (3d) in 1951. Local calls on A/B boxes were untimed.

Costs in real terms

In real terms, phone calls were very expensive. The coin slots show that calls costing shillings and sixpences were expected as well as those costing pennies although it isn't clear how much time these bought for what distances. In the 1920s, quite a lot could be bought for these amounts of money, and calls outside a local area, known as trunk calls, would have been very expensive indeed.

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