Text and images are copyright. All rights reserved.
As a young child, I lived in Edgware which had been built in the 1930s as part of London's suburbia, and it was therefore quite modern in the 1940s when I first knew it. The post office was no exception, and I think it was probably the largest shop in the town - not that we ever referred to it as a shop. It was just 'the post office'. It had a rather dreary grey-looking outside, and although I can't remember the type of windows, I do remember that one could easily see what was going on from outside.
Our local Post Office in Glasgow had a long counter-top with a mesh or glass barrier for much of its length, restricting the area for the staff to interact with customers.
In addition to the general work of the post office, cigarettes were available from a machine in the doorway. A packet of ten cost six pennies and a packet of 20 cost as shilling. This was in 1940-45, i.e. during the Second World War. It was felt important for morale that cigarettes remained easily available in spite of the rationing and shortages of most commodities.
I should think there were probably six or so cashiers and they were all busy, although the queue never seemed to be more than three deep. My mother generally seemed to go in for postage stamps, postal orders and to make savings. Postal orders were papers that could be sent through the post and were redeemable at the local post office of recipients.
The Post Office also did good business cashing pension vouchers, receiving parcels for mailing, and accepting telegrams.
My mother saved for me in a personal Post Office savings book. The amount saved was written onto a line of the book, each page containing about 12 ruled lines. Then it was initialled and stamped with the particular post offices ink stamp.
There was also savings stamps, but I never saw any.
Savings stamps could be bought in the Post Office and at school and then stuck into a book. When they reached 15 shillings they were exchanged for 1 savings certificate, redeemable for 1 pound after 7 years. This was in 1940-45, i.e. during the Second World War.
Our local sorting office, which was a brick-built building with no obvious windows, was in a back street. There was no mechanisation: every piece of mail had to be scrutinised and sorted by hand. Our mail was delivered from our local sorting office and there were two deliveries every weekday and one on Saturday mornings. There was no Sunday delivery.
Although I never saw a village post office as a child I understand that they were small, sometimes small cottages and often built into larger houses. Their way of working had probably changed little from the early 20th century.
Village post offices tended to sell general provisions as well.
The village post mistress was well known in a village, and suitably greeted by the villagers if they happened to meet her in the street.
In contrast, in towns, some of the cashiers were probably recognised by some people, but it would have been out of place to greet them.
The mail was sorted in a back room or a back shed or such like.